🔒 Privacy Policy
Last Updated: January 24, 2026
1. Introduction
Ilay's 3D Printing House respects your privacy. This policy explains what information we collect and how we use it.
2. Information We Collect
Order Information:
- Name and email address
- Shipping address
- Phone number (collected by Stripe during checkout)
- Order details (products, quantities, custom design prompts)
Payment Information:
- Processed securely by Stripe - we never see or store your credit card details
- We only receive confirmation of payment
Custom Design Information:
- AI prompts you submit for custom figurines
- Generated images (stored temporarily)
- Design preferences and feedback
3. How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Create custom 3D designs based on your requests
- Respond to customer service inquiries
- Improve our products and services
4. Third-Party Services
We use the following third-party services that may collect or process data:
- Stripe: Payment processing (see Stripe's privacy policy)
- OpenAI & Grok (xAI): AI image generation for custom designs
- Meshy.ai: 3D model generation (for custom figurines)
- Netlify: Website hosting
5. Data Storage & Security
- Order data stored securely in Stripe
- Custom design images stored temporarily (deleted after 30 days)
- We use HTTPS encryption for all data transmission
- Parent/guardian supervision ensures responsible data handling
6. Children's Privacy (COPPA Compliance)
- This business is operated by a child under adult supervision
- We do not knowingly collect information from children under 13
- All orders must be placed by adults (18+)
- If we learn we've collected data from children, we'll delete it immediately
7. Your Rights
You have the right to:
- Request a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing emails (we rarely send them anyway!)
8. Cookies
- We use localStorage to save your shopping cart
- No tracking cookies or advertising cookies
- Stripe may use cookies for payment processing
9. Data Retention
- Order information: Kept for 7 years (Canadian tax requirements)
- Custom design images: Deleted after 30 days
- Email communications: Kept until you request deletion
10. Changes to This Policy
We may update this policy. Check the "Last Updated" date. Significant changes will be communicated by email.
11. Contact Us
Questions about privacy? Email: ilay@funyoung.org
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